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The
Caux Round Table Principles for Business
Introduction
The Caux Round Table believes that the world business community should
play an important role in improving economic and social conditions. As
a statement of aspirations, this document aims to express a world standard
against which business behavior can be measured. We seek to begin a process
that identifies shared values, reconciles differing values, and thereby
develops a shared perspective on business behavior acceptable to and honored
by all.
These principles are rooted in two basic ethical
ideals: kyosei and human dignity. The Japanese concept of kyosei means
living and working together for the common good enabling cooperation and
mutual prosperity to coexist with healthy and fair competition. "Human
dignity" refers to the sacredness or value of each person as an end,
not simply as a mean to the fulfillment of others' purposes or even majority
prescription. The General Principles in Section 2 seek to clarify the
spirit of kyosei and "human dignity," while the specific Stakeholder
Principles in Section 3 are concerned with their practical application.
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In its language and form, the document owes
a substantial debt to The Minnesota Principles, a statement of business
behavior developed by the Minnesota Center for Corporate Responsibility.
The Center hosted and chaired the drafting committee, which included Japanese,
European, and United States representatives. Business behavior can affect
relationships among nations and the prosperity and well-being of us all.
Business is often the first contact between nations and, by the way in
which it causes social and economic changes, has a significant impact
on the level of fear or confidence felt by people worldwide. Members of
the Caux Round Table place their first emphasis on putting one's own house
in order, and on seeking to establish what is right rather than who is
right.
Section 1. Preamble
The mobility of employment, capital, products and technology is making
business increasingly global in its transactions and its effects. Law
and market forces are necessary but insufficient guides for conduct. Responsibility
for the policies and actions of business and respect for the dignity and
interests of its stakeholders are fundamental.
Shared values, including a commitment to shared prosperity, are as important
for a global community as for communities of smaller scale. For these
reasons, and because business can be a powerful agent of positive social
change, we offer the following principles as a foundation for dialogue
and action by business leaders in search of business responsibility. In
so doing, we affirm the necessity for moral values in business decision
making. Without them, stable business relationships and a sustainable
world community are impossible.
Section 2. General Principles
Principle 1. The Responsibilities Of Businesses:
Beyond Shareholders toward
Stakeholders
The value of a business to society is the wealth and employment it creates
and the marketable products and services it provides to consumers at a
reasonable price commensurate with quality. To create such value, a business
must maintain its own economic health and viability, but survival
is not a sufficient goal.Businesses have a role to play
in improving the lives of all their customers, employees, and shareholders
by sharing with them the wealth they have created. Suppliers and competitors
as well should expect businesses to honor their obligations in a spirit
of honesty and fairness. As responsible citizens of the local, national,
regional and global communities in which they operate, businesses share
a part in shaping the future of those communities.
Principle 2. The Economic and Social Impact of
Business:
Toward Innovation, Justice and World Community
Businesses established in foreign countries to develop, produce or sell
should also contribute to the social advancement of those countries by
creating productive employment and helping to raise the purchasing power
of their citizens. Businesses also should contribute to human rights,
education, welfare, and vitalization of the countries in which they operate.
Businesses should contribute to economic and
social development not only in the countries in which they operate, but
also in the world community at large, through effective and prudent use
of resources, free and fair competition, and emphasis upon innovation
in technology, production methods, marketing and communications.
Principle 3. Business Behavior:
Beyond the Letter of Law Toward a Spirit of Trust
While accepting the legitimacy of trade secrets, businesses should recognize
that sincerity, candor, truthfulness, the keeping of promises, and transparency
contribute not only to their own credibility and stability but also to
the smoothness and efficiency of business transactions, particularly on
the international level.
Principle 4. Respect for Rules
To avoid trade frictions and to promote freer trade, equal conditions
for competition, and fair and equitable treatment for all participants,
businesses should respect international and domestic rules. In addition,
they should recognize that some behavior, although legal, may still have
adverse consequences.
Principle 5. Support for Multilateral Trade
Businesses should support the multilateral trade systems of the GATT/World
Trade Organization and similar international agreements. They should cooperate
in efforts to promote the progressive and judicious liberalization of
trade and to relax those domestic measures that unreasonably hinder global
commerce, while giving due respect to national policy objectives.
Principle 6. Respect for the Environment
A business should protect and, where possible, improve the environment,
promote sustainable development, and prevent the wasteful use of natural
resources.
Principle 7. Avoidance of Illicit Operations
A business should not participate in or condone bribery, money laundering,
or other corrupt practices: indeed, it should seek cooperation with others
to eliminate them. It should not trade in arms or other materials used
for terrorist activities, drug traffic or other organized crime.
Section 3. Stakeholder Principles
Customers
We believe in treating all customers with dignity, irrespective of whether
they purchase our products and services directly from us or otherwise
acquire them in the market. We therefore have a responsibility to:
· provide our customers with the highest quality products and services
consistent with their requirements;
· treat our customers fairly in all aspects of our business transactions,
including a high level of service and remedies for their dissatisfaction;
· make every effort to ensure that the health and safety of our
customers, as well as the quality of their environment, will be sustained
or enhanced by our products and services;
· assure respect for human dignity in products offered, marketing,
and advertising; and respect the integrity of the culture of our customers.
Employees
We believe in the dignity of every employee
and in taking employee interests seriously. We therefore have a responsibility
to:
· provide jobs and compensation that improve workers' living conditions;
· provide working conditions that respect each employee's health
and dignity; · be honest in communications with employees and open
in sharing information, limited only by legal and competitive constraints;
· listen to and, where possible, act on employee suggestions, ideas,
requests and complaints;
· engage in good faith negotiations when conflict arises;
· avoid discriminatory practices and guarantee equal treatment
and opportunity in areas such as gender, age, race, and religion;
· promote in the business itself the employment of differently
abled people in places of work where they can be genuinely useful;
· protect employees from avoidable injury and illness in the workplace;
· encourage and assist employees in developing relevant and transferable
skills and knowledge; and
· be sensitive to the serious unemployment problems frequently
associated with business decisions, and work with governments, employee
groups, other agencies and each other in addressing these dislocations.
Owners / Investors We
believe in honoring the trust our investors place in us. We therefore
have a responsibility to:
· apply professional and diligent management in order to secure
a fair and competitive return on our owners' investment;
· disclose relevant information to owners/investors subject to
legal requirements and competitive constraints; ·
conserve, protect, and increase the owners/investors' assets; and
· respect owners/investors' requests, suggestions, complaints,
and formal resolutions.
Suppliers Our
relationship with suppliers and subcontractors must be based on mutual
respect. We therefore have a responsibility to :
· seek fairness and truthfulness in all our activities, including
pricing, licensing, and rights to sell;
· ensure that our business activities are free from coercion and
unnecessary litigation;
· foster long-term stability in the supplier relationship in return
for value, quality, competitiveness and reliability;
· share information with suppliers and integrate them into our
planning processes;
· pay suppliers on time and in accordance with agreed terms of
trade; and
· seek, encourage and prefer suppliers and subcontractors whose
employment practices respect human dignity.
Competitors
We believe that fair economic competition is one of the basic requirements
for increasing the wealth of nations and ultimately for making possible
the just distribution of goods and services. We therefore have a responsibility
to:
· foster open markets for trade and investment;
· promote competitive behavior that is socially and environmentally
beneficial and demonstrates mutual respect among competitors;
· refrain from either seeking or participating in questionable
payments or favors to secure competitive advantages; · respect both
tangible and intellectual property rights; and
· refuse to acquire commercial information by dishonest or unethical
means, such as industrial espionage.
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Communities
We believe that as global corporate citizens we can contribute to such
forces of reform and human rights as are at work in the communities in
which we operate. We therefore have a responsibility in those communities
to:
· respect human rights and democratic institutions, and promote
them wherever practicable;
· recognize government's legitimate obligation to the society at
large and support public policies and practices that promote human development
through harmonious relations between business and other segments of society;
· collaborate with those forces in the community dedicated to raising
standards of health, education, workplace safety and economic well-being;
· promote and stimulate sustainable development and play a leading
role in preserving and enhancing the physical environment and conserving
the earth's resources;
· support peace, security, diversity and social
integration;
· respect the integrity of local cultures; and
· be a good corporate citizen through charitable donations, educational
and cultural contributions, and employee participation in community and
civic affairs.


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